Bishnupur Silk Saree | Katan Silk West Bengal Handloom

The saree is 100% real and matches what you see in the photo. To keep costs low, we use AI-generated models. If you’d like to see the saree photo without the model, just message us — we’ll be happy to share!
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10% off for first-time buyers – Use code WELCOME10

Free blouse stitching – No tailor? No problem!

International orders are customs-cleared – No extra charges on delivery

Free shipping to UK, USA, India, EU & more

Tracked delivery via DPD, DTDC, DHL, UPS, Delhivery

Pay in GBP/USD/EUR/INR – Cards, Apple Pay, Google Pay, UPI, NetBanking

30-day return policy – Shop worry-free

Global support – We’re here to help

Our products are crafted with delicate handloom techniques and traditional artistry, and they deserve thoughtful care to preserve their beauty. We recommend dry cleaning only for most of our products. Please avoid twisting or wringing, and always air dry in the shade. When ironing, use medium heat on the reverse side. Do not bleach or expose the product to excessive heat or direct sunlight for prolonged periods, as it may affect the fabric and colors.

If you have any questions about how to care for your specific product, please feel free to reach out to our Customer Care Team—we’re always happy to guide you with love and attention.

For complete details, please visit our Product Care Guide page.
Product Care Guide

We offer Global Delivery across USA, UK, EU, Canada, Australia, India including all other major countries with free shipping. India orders support Cash on Delivery (COD) and free shipping. India orders are typically delivered within 7–10 business days, while Global orders are shipped via prepaid shipping only, with delivery timelines of 7–10 business days. Blouse/Kurti/Fall & Pico stitching will add 2-3 extra days to the delivery time. All orders are shipped directly from India. Tracking details are shared once your order is dispatched.

For International Orders, we offer DDP (Delivered Duty Paid) service — this means the price you see at checkout is the final price. No extra customs duties, VAT, import fees, or local taxes have to be paid by you at the time of delivery. All such charges are fully covered by us.

For complete details, please visit our Shipping Policy page.
Shipping Policy

We offer a 30-day return and exchange policy for India, UK, USA, Australia, Canada & Rest of World orders. EU customers have a statutory 14-day right of withdrawal from the date of delivery of the last item, including weekends and public holidays.

Items must be in their original, unused, and unfolded condition with all tags and packaging intact. To initiate a return, email us at info@dakshinvastram.com. Return shipping costs are the customer's responsibility, except for EU withdrawal returns which are covered by us.

Returns & Refunds are not accepted for:

Altered, customised, or modified items — including sarees with stitched blouses, fall & pico, or kurti stitching (EU customers: these are exempt from the right of withdrawal under Article 16(c))
Products purchased during sales or special offers (EU customers: your statutory withdrawal right still applies regardless of sale status)
For exchanges, you may request a different size or colour within 30 days (EU: 14 days), subject to availability. If you receive an incorrect or defective product, we will arrange a replacement at no additional cost. An unboxing video is strongly recommended to support any such claim.

Refunds, if approved, are processed within 15 business days (EU: within 14 calendar days of receiving the returned goods) to the original payment method.

For complete details, please visit our Refund Policy page.
Refund Policy

Global Payments in Local Currency

We accept payments in your local currency — including USD ($), EUR (€), GBP (£), INR (₹) and more — based on your location.

You can pay securely using Apple Pay, Google Pay, Shop Pay, Credit/Debit Cards, UPI, and NetBanking (where available).

Your order will be processed in your currency — no conversion hassle, no hidden fees.
What you see at checkout is exactly what you pay.

For complete details, please visit our Payment Options page.
Payment Options

For India Customers:
Phone/WhatsApp: +917002409435 (Mon-Sat, 10am–6pm IST)

For USA/UK/EU/Global Customers:
Phone/WhatsApp: +447405578188 (Mon-Sat, 10am–6pm UK time)

Email: info@dakshinvastram.com (we typically respond within 24-48 hours)

For complete details, please visit our Customer Care page.
Customer Care

Is there a return policy? Yes. We offer a 30-day return policy for orders delivered to India, UK, USA, Australia, Canada & Rest of World. EU customers have a statutory 14-day right of withdrawal from the date of delivery. For full details including exceptions for customised items, please visit our Refund Policy page.

How do I request a refund? To request a refund, contact our customer support team at info@dakshinvastram.com within your eligible return window (30 days for most regions; 14 days for EU customers). You can also submit a request directly via your account portal at https://account.dakshinvastram.com or through the View Order link in your Order Confirmation email or Cancel Contract form via the EU Customer Rights menu in our store footer. We will provide further instructions on how to return the product and initiate the refund process.
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